M&A Deal Summary

Gupshup Acquires Knowlarity Communications

On February 2, 2022, Gupshup acquired internet software and services company Knowlarity Communications

Acquisition Highlights
  • This is Gupshup’s 2nd transaction in the Internet Software and Services sector.
  • This is Gupshup’s 1st transaction in India.

M&A Deal Summary
Date 2022-02-02
Target Knowlarity Communications
Sector Internet Software and Services
Buyer(s) Gupshup
Deal Type Add-on Acquisition

Target

Knowlarity Communications

Gurgaon, India
Knowlarity Communications is a provider of cloud communications, offering cloud telephony, contact center automation, AI-powered voice assistants and speech analytics solutions to over 6,000 customers across 65 countries. Knowlarity Communications was founded in 2009 and is based in Gurgaon, India.

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Buyer(S) 1

Buyer

Gupshup

San Francisco, California, United States
Category Company
Sector Internet Software and Services
DESCRIPTION

Gupshup is a provider of conversational messaging platforms that enables better customer engagement through conversational messaging. Gupshup is the leading conversational messaging platform, powering over 6 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales, and support. Gupshup's carrier-grade platform provides a single messaging API for 30+ channels, a rich conversational experience-building tool kit for any use case, and a network of emerging market partnerships across messaging channels, device manufacturers, ISVs, and operators. Gupshup is based in San Francisco, California.

DEAL STATS #
Overall 2 of 5
Sector (Internet Software and Services) 2 of 3
Type (Add-on Acquisition) 2 of 5
Country (India) 1 of 3
Year (2022) 1 of 4
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2021-09-23 Dotgo

Berkeley Heights, New Jersey, United States

Dotgo is an RCS business messaging API and cloud platform enables brands and developers to build conversational experiences that transform customer interactions and help mobile operators to launch, manage, and monetize RCS business messaging. Dotgo is based in Berkeley Heights, New Jersey.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2022-04-05 Active AI

Singapore

Active AI serves BFSI customers across 43 countries with a Conversational Banking as a Service (CBaaS) platform that helps clients engage with millions of consumers every month. The company has enabled more than 300 million user interactions via voice, video, and messaging, managed over 30 million service requests, and fulfilled 50 million-plus inquiries in aggregate, with 95 percent accuracy. Active AI was formed in 2016 and is based in Singapore.

Buy -
Mergr

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