M&A Deal Summary

Fusion BPO Services Acquires O Currance Teleservices

On February 7, 2012, Fusion BPO Services acquired media company O Currance Teleservices from Riverlake Partners and Fifth Street Capital

Acquisition Highlights
  • This is Fusion BPO Services’ 1st transaction in the Media sector.
  • This is Fusion BPO Services’ 1st transaction in the United States.
  • This is Fusion BPO Services’ 1st transaction in Utah.

M&A Deal Summary
Date 2012-02-07
Target O Currance Teleservices
Sector Media
Buyer(s) Fusion BPO Services
Sellers(s) Riverlake Partners
Fifth Street Capital
Deal Type Add-on Acquisition

Target

O Currance Teleservices

Draper, Utah, United States
O’Currance has since led the way in the development of inbound-call management through Web-based virtual offices and remote telesales agents, a method that has quickly become an industry standard.

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Buyer(S) 1

Buyer

Fusion BPO Services

Montreal, Quebec, Canada
Category Company
Sector Business Services
DESCRIPTION

Fusion BPO Services is a leading outsourcing service provider based in Canada Montreal. Its end to end outsourcing solutions include call center services, telemarketing and lead generation services, along with web marketing and development. Fusion BPO Services has call centers across four countries – the United States, Canada, India and the Philippines.

DEAL STATS #
Overall 1 of 5
Sector (Media) 1 of 1
Type (Add-on Acquisition) 1 of 5
State (Utah) 1 of 2
Country (United States) 1 of 4
Year (2012) 1 of 1
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2019-01-16 Ameridial

North Canton, Ohio, United States

Ameridial, Inc. is a contact center outsourcer. Ameridial has four main areas of specialization. The Retail and eCommerce Division supports Fortune 1000 companies providing customer service and sales support. The Healthcare Solutions Division provides membership support and customer service for regional and national health plans. Dealer Services caters to automotive dealers who are looking for assistance with their inbound and outbound customer service. Ameridial, Inc. was founded in 1987 and is based in North Canton, Ohio.

Buy -

Seller(S) 2

SELLER

Riverlake Partners

Portland, Oregon, United States

Investor Investor Investor

Category Private Equity Firm
Founded 2003
Size Small
Type Sector Agnostic
DESCRIPTION

Riverlake Partners is a private equity firm focused on acquiring industrial and consumer products manufacturing and service businesses located in the Western and Midwestern regions of the United States. Riverlake seeks controlling interests in companies with enterprise values of $15 to $60 million and cash-flows of $2 to $10 million. Investment structures can include buyouts, consolidations, recapitalizations, and growth financings. Target companies typically exhibit defendable, and understandable core business models as well as favorable organic growth prospects or strategic acquisition opportunities. Riverlake Partners was formed in 2003 and is based in Portland, Oregon.

DEAL STATS #
Overall 5 of 8
Sector (Media) 1 of 2
Type (Add-on Acquisition) 3 of 3
State (Utah) 1 of 1
Country (United States) 5 of 8
Year (2012) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2011-12-01 Omega Morgan

Hillsboro, Oregon, United States

Omega Morgan is a specialized equipment moving and industrial services companies on the West Coast. The Company offers national and international engineering, moving, and transport services for difficult and highly complex projects. Services include: heavy rigging, infrastructure, machinery & equipment moving, crating and packaging, industrial construction, and process equipment moves in clean environments. Omega Morgan was founded in 1991 and is based in Hillsboro, Oregon.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2012-10-05 SemiTorr

Tualatin, Oregon, United States

SemiTorr Group is a sales and distribution company for gas and fluid handling systems and components. Focused on three major market segments high purity, sanitary and industrial – its products include process equipment, pumps, tubing, hoses, fittings, valves, filtration and instrumentation. Semitorr Group was founded in 1988 and is based in Tualatin, Oregon.

Buy -
SELLER

Fifth Street Capital

Category Lender
Founded 1998
Size Mega
Type Sector Agnostic
DESCRIPTION

Fifth Street Capital is a public investment firm focused on providing mezzanine financing to support expansions, acquisitions, recapitalizations, and management buyouts of middle-market US based companies. Fifth Street looks to invest between $5 and $50 million per transaction. Sectors of interest include consumer products, healthcare services, manufacturing, medical device manufacturing, food services, business services, restaurants, speciality retail, logistics, and value added distribution. Fifth Street Capital is based in White Plains, New York.

DEAL STATS #
Overall 5 of 59
Sector (Media) 1 of 1
Type (Add-on Acquisition) 3 of 27
State (Utah) 2 of 2
Country (United States) 4 of 58
Year (2012) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2012-02-07 Teaching Strategies

Bethesda, Maryland, United States

Teaching Strategies is a provider of childhood educational resources, including curriculum and web-based assessment products. Teaching Strategies offers the industry’s widest selection of research-based, developmentally appropriate instruction and assessment products to the growing early childhood market. Teaching Strategies was established in 1988 and is based in Bethesda, Maryland.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2012-02-16 Nixon

Encinitas, California, United States

Nixon is a designer and distributor of watches and accessories to the global action sports and casual watch markets. The company operates across four key categories, including watches, accessories, soft goods and electronics. Nixon has strong global brand awareness with distribution in more than 70 countries.

Buy -
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