Add-on Acquisition • Internet Software and Services

Freshdesk Acquires ZapStitch Technologies

On January 4, 2017, Freshdesk acquired internet software and services company ZapStitch Technologies

Acquisition Context

This is Freshdesk’s 6th transaction in the Internet Software and Services sector.
This is Freshdesk’s 1st transaction in the United States.
This is Freshdesk’s 1st transaction in California.

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M&A Deal Summary
Date	January 4, 2017
Target	ZapStitch Technologies
Sector	Internet Software and Services
Buyer(s)	Freshdesk
Deal Type	Add-on Acquisition

Target Company

ZapStitch Technologies

Palo Alto, California, United States

Pipemonk is a cloud data integration platform which enables small businesses to automate their data flow across cloud business solutions.

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Buyer Overview 1

Buyer

Freshdesk

Walnut, California, United States

Category	Company
Founded	2010
Sector	Internet Software and Services
Employees	475

DESCRIPTION

Freshdesk, Inc. is a cloud based customer support platform that enables companies to provide multichannel support via phone, email, chat and social media.

Deal Context for Buyer	#
Overall	7 of 7
Sector: Internet Software and Services	6 of 6
Type: Add-on Acquisition	7 of 7
State: California	1 of 1
Country: United States	1 of 1
Year: 2017	1 of 1

PREVIOUS DEAL

DATE	TARGET	DEAL TYPE	VALUE
2016-10-18	Chatimity Bangalore, India Chatimity is a social chat platform that developes artificial intelligence (AI) and chatbot technology. Chatimity was established in 2011 and is headquartered in Bangalore, India.	Buy	-

DATE

TARGET

DEAL TYPE

VALUE

2016-10-18

Chatimity

Bangalore, India

Chatimity is a social chat platform that developes artificial intelligence (AI) and chatbot technology. Chatimity was established in 2011 and is headquartered in Bangalore, India.

Buy

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