M&A Deal Summary

Five9 Acquires Aceyus

On August 7, 2023, Five9 acquired internet software and services company Aceyus

Acquisition Highlights
  • This is Five9’s 2nd transaction in the Internet Software and Services sector.
  • This is Five9’s 4th transaction in the United States.
  • This is Five9’s 1st transaction in North Carolina.

M&A Deal Summary
Date 2023-08-07
Target Aceyus
Sector Internet Software and Services
Buyer(s) Five9
Deal Type Add-on Acquisition

Target

Aceyus

Charlotte, North Carolina, United States
Aceyus is a advanced data integration and analytics software ingests data from CRM, WEM systems, multiple ACDs, communication platforms, digital channels, intelligent virtual agents and other key sources of customer data. Aceyus is based in Charlotte, North Carolina.

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Buyer(S) 1

Buyer

Five9

San Ramon, California, United States
Category Company
Founded 2001
Sector Software
Employees2,684
Revenue 910M USD (2023)
DESCRIPTION

Five9 is a provider of on-demand call center software for telemarketing, customer service, and business continuity. Five9 was formed in 2001 and is based in San Ramon, California.

DEAL STATS #
Overall 4 of 5
Sector (Internet Software and Services) 2 of 2
Type (Add-on Acquisition) 4 of 5
State (North Carolina) 1 of 1
Country (United States) 4 of 5
Year (2023) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2020-10-29 Inference Solutions

San Francisco, California, United States

Inference Solutions provides intelligent virtual agents that automate and facilitate interactions between organizations and their customers. Inference Solutions was founded in 2005 and is based in San Francisco, California.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2024-08-08 Acqueon

Irving, Texas, United States

Acqueon is a provider of omnichannel customer engagement software that allows enterprises to proactively connect with customers for outbound sales, service, and revenue capture opportunities using customers’ preferred communication channels. Acqueon was founded in 2019 and is based in Irving, Texas.

Buy -
Mergr

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