Add-on Acquisition • Business Services

Firstsource Solutions Acquires ARSI

On December 30, 2021, Firstsource Solutions acquired business services company ARSI

Acquisition Context
  • This is Firstsource Solutions’ 2nd transaction in the Business Services sector.
  • This is Firstsource Solutions’ 4th transaction in the United States.
  • This is Firstsource Solutions’ 1st transaction in California.

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M&A Deal Summary

Date December 30, 2021
Target ARSI
Sector Business Services
Buyer(s) Firstsource Solutions
Deal Type Add-on Acquisition

Target Company

ARSI

Thousand Oaks, California, United States
ARSI provides legal collection services for over three decades through its nationwide partner network and in-house experts, based in Thousand Oaks, California.
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Buyer Overview 1

Buyer

Firstsource Solutions

Mumbai, India

Category Company
Founded 2001
Sector Business Services
Employees34,495
Revenue 79.7B INR (2025)
DESCRIPTION

Firstsource Solutions is a provider of offshore BPO services to clients primarily in the BFSI, telecommunications and media and healthcare industries. Firstsource Solutions was founded in 2001 and is based in Mumbai, Maharashtra.


Deal Context for Buyer #
Overall 4 of 6
Sector: Business Services 2 of 4
Type: Add-on Acquisition 3 of 5
State: California 1 of 1
Country: United States 4 of 5
Year: 2021 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2020-12-22 PatientMatters

Orlando, Florida, United States

PatientMatters provides a technology-enabled, managed services offering that assists healthcare providers with the identification and management of the self-pay portion of accounts receivable. The company provides a solution for healthcare institutions that are struggling to address the dramatic change in the composition of their accounts receivable caused by the shift to high deductible health plans and higher co-payments. PatientMatters was formed in 2012 and is based in Orlando, Florida.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2024-05-03 Quintessence

Dallas, Texas, United States

Quintessence provides full-cycle revenue growth management services to US healthcare entities and aggregators using a combination of proprietary technology including AI/ML based coding platforms and skilled talent force. Quintessence was founded in 2011 and is based in Dallas, Texas.

Buy -