M&A Deal Summary

Enghouse Systems Acquires Envox Group AB

On October 20, 2008, Enghouse Systems acquired software company Envox Group AB for 14M USD

Acquisition Highlights
  • This is Enghouse Systems’ 2nd transaction in the Software sector.
  • This is Enghouse Systems’ 15th largest (disclosed) transaction.
  • This is Enghouse Systems’ 1st transaction in the United States.
  • This is Enghouse Systems’ 1st transaction in Arizona.

M&A Deal Summary
Date 2008-10-20
Target Envox Group AB
Sector Software
Buyer(s) Enghouse Systems
Deal Type Add-on Acquisition
Deal Value 14M USD

Target

Envox Group AB

Phoenix, Arizona, United States
Envox Worldwide is a global provider of IP-based voice self-service and contact center solutions. The company’s standards-based software solutions dramatically reduce customer service costs, optimize contact center performance, and improve customer satisfaction. More than 1.25 million ports of Envox’s hosted and premise-based IVR solutions have been deployed globally and over one million contact center agents benefit from the intelligent routing, screen pop and call monitoring functionality provided by Envox’s award-winning CTI software.

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Buyer(S) 1

Buyer

Enghouse Systems

Markham, Ontario, Canada
Category Company
Founded 1984
Sector Software
Employees1,729
Revenue 454M CAD (2023)
DESCRIPTION
Enghouse Systems' corporate headquarters in Markham, Ontario.
Enghouse Systems' corporate headquarters in Markham, Ontario.

Enghouse Systems is a developer of software products for Automated Mapping/Facilities Management/Geographic Information Systems ('AM/FM/GIS') for the telecommunications and utilities industries. Enghouse Systems was founded in 1984 and is based in Markham, Ontario.

DEAL STATS #
Overall 4 of 50
Sector (Software) 2 of 32
Type (Add-on Acquisition) 4 of 45
State (Arizona) 1 of 1
Country (United States) 1 of 18
Year (2008) 3 of 3
Size (of disclosed) 15 of 23
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2008-06-01 Fluency Voice Technology

London, United Kingdom

Fluency Voice Technology supplies interactive speech recognition applications to large enterprise call centers.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2009-04-03 Trio Enterprise AB

Stockholm, Sweden

Trio Enterprise AB develops telephony systems that help companies maintain high standards of service and availability. Currently, Trio has approximately 1,500 installations in Scandanavia. Trio handles company's customer contacts and helps employees focus on what they do best managing customer contacts. Trio s solutions are scaleable and can easily be upgraded to meet tomorrow s functional and technical requirements.

Buy $7M
Mergr

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