M&A Deal Summary

Emplifi Acquires iPerceptions

On July 17, 2020, Emplifi acquired internet software and services company iPerceptions from XPND Capital

Acquisition Highlights
  • This is Emplifi’s 1st transaction in the Internet Software and Services sector.
  • This is Emplifi’s 1st transaction in Canada.
  • This is Emplifi’s 1st transaction in Quebec.

M&A Deal Summary
Date 2020-07-17
Target iPerceptions
Sector Internet Software and Services
Buyer(s) Emplifi
Sellers(s) XPND Capital
Deal Type Add-on Acquisition
Advisor(s) Sampford Advisors (Financial)

Target

iPerceptions

Montreal, Quebec, Canada
iPerceptions helps the leading brands measure and elevate the Customer Experience (CX) at every touchpoint across the entire customer journey. iPerceptions combines a powerful SaaS platform, easy-to-deploy and secure feedback collection technology, closed-loop feedback features, and extensive industry expertise to transform Voice of the Customer (VoC) into actionable insights that drive business results. iPerceptions offers a full range of tailored solutions supported by experts who have managed 1000s of customer feedback programs for Fortune 500 brands in the Automotive, Retail, Hospitality, Healthcare, Finance, Education, and Telecommunications sectors. iPerceptions was formed in 1999 and is based in Montreal, Quebec.

Search 201,292 Deals Now

SEARCH BY

  • Buyer Type (PE or Strategic)
  • Deal Size ($10M to $10B+)
  • Sector (60 Sectors)
  • Deal Type
  • Geography
  • & More

Try For Free 7-Day Free Trial

Buyer(S) 1

Buyer

Emplifi

Columbus, Ohio, United States
Category Company
Founded 1995
Sector Software
DESCRIPTION

Emplifi is a provider of AI-driven customer engagement, digital self-service, and first-party consumer data management software. Emplifi’s technology enables companies to provide more efficient customer service, protect their brands, and increase customer loyalty. Emplifi was founded in 1995 and is based in Columbus, Ohio.

DEAL STATS #
Overall 2 of 5
Sector (Internet Software and Services) 1 of 2
Type (Add-on Acquisition) 2 of 5
State (Quebec) 1 of 1
Country (Canada) 1 of 1
Year (2020) 1 of 2
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2018-05-31 Wilke Global

Dublin, Ohio, United States

Wilke Global is a technology company specializing in consumer relations software. Wilke Global was established in 1981 and is based in Dublin, Ohio.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2020-09-09 Socialbakers a.s.

Prague, Czech Republic

Socialbakers a.s. is a provider of tool for social media network statistics and analysis. Socialbakers’ AI-powered social media marketing suite helps brands large and small ensure their investment in social media is delivering measurable business outcomes. Socialbakers was established in 2008 and is based in Prague, Czech Republic.

Buy -

Seller(S) 1

SELLER

XPND Capital

Investor Investor

Category Growth Capital Firm
Founded 2011
Size Small
Type Sector Agnostic
DESCRIPTION

XPND Capital is a Canadian private equity firm focused on growth investments based in Quebec. XPND targets expanding companies in the transportation, consumer products, energy, health/lifestyle, technology, media, and entertainment sectors. Prospective companies typically have revenues of $10 to $50 million and are profitable with up to $10 million of EBITDA. The Firm seeks to invest $5 to $15 million and will consider both majority or minority positions. XPND Capital is based in Montreal.

DEAL STATS #
Overall 3 of 4
Sector (Internet Software and Services) 2 of 2
Type (Add-on Acquisition) 2 of 2
State (Quebec) 3 of 4
Country (Canada) 3 of 4
Year (2020) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2018-03-20 Direxyon Technologies

Montreal, Quebec, Canada

Direxyon Technologies provides innovative solutions that allow organizations in sectors with high capital to make optimal strategic decisions for the management of their assets. Through a combination of sophisticated modeling techniques, predictive analytics, and domain expertise, we offer the perfect combination of infrastructure modeling tools and C-level financial reporting to enable high-level decision making. Direxyon Technologies was founded in 2001 and is based in Montreal, Quebec.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2021-04-23 Lion Electric

Saint Jerome, Quebec, Canada

Lion Electric is a manufacturer of electric buses and trucks. Lion manufactures and markets the school and commercial buses using innovative materials and assembly technologies. Lion Buses are sold across North America and offer the best fuel economy in the industry. Lion Electric was founded in 2008 and is headquartered in Saint Jerome, Canada.

Sell -
Mergr

Product

Company

Legal