M&A Deal Summary

EasyVista Acquires OTRS

On December 20, 2024, EasyVista acquired software company OTRS

Acquisition Highlights
  • This is EasyVista’s 4th transaction in the Software sector.
  • This is EasyVista’s 1st transaction in Germany.

M&A Deal Summary

Date 2024-12-20
Target OTRS
Sector Software
Buyer(s) EasyVista
Deal Type Add-on Acquisition

Target

OTRS

Oberursel, Germany
OTRS is a manufacturer and a provider of the enterprise service management suite OTRS. It offers companies industry-independent software solutions for structured communication in customer service, IT service management and security management. OTRS was founded in 2000 and is headquartered in Oberursel, Germany.

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Buyer(S) 1

Buyer

EasyVista

New York, New York, United States

Category Company
Founded 1988
Sector Software
Employees1,000
Revenue 46M EUR (2019)
DESCRIPTION

EasyVista is a service management platform that automates and personalizes service delivery for employees and other end users without a single line of code. The only solution on the market that is purpose-built as a mobile-first experience, EasyVista helps 1,000+ enterprises around the world radically improve the service experience, dramatically simplify and accelerate service creation and management and reduce and control the total cost of service delivery. EasyVista was formed in 1988 and is based in New York, New York.


DEAL STATS #
Overall 5 of 5
Sector: Software M&A 4 of 4
Type: Add-on Acquisition M&A Deals 5 of 5
Country: Germany M&A 1 of 1
Year: 2024 M&A 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2022-06-01 ITEXIS

Boulogne-Billancourt, France

ITEXIS provides user experience monitoring software. Itexis’ mission is to help end customers and MSPs implement a global approach to application service quality through DEM. ITEXIS was founded in 2001 and is based in Boulogne-Billancourt, France.

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