M&A Deal Summary

Concentrix Acquires Webhelp

On March 29, 2023, Concentrix acquired business services company Webhelp for 4.8B USD

Acquisition Highlights
  • This is Concentrix’s 1st transaction in the Business Services sector.
  • This is Concentrix’s largest (disclosed) transaction.
  • This is Concentrix’s 1st transaction in France.

M&A Deal Summary
Date 2023-03-29
Target Webhelp
Sector Business Services
Buyer(s) Concentrix
Deal Type Add-on Acquisition
Deal Value 4.8B USD

Target

Webhelp

Paris, France
Webhelp designs, delivers, and optimizes unforgettable human experiences for today’s digital world creating game-changing customer journeys. From sales to service, content moderation to credit management, the company is an end-to-end partner across all B2C and B2B customer journeys. Webhelp is based in Paris.

Search 199,442 Deals Now

SEARCH BY

  • Buyer Type (PE or Strategic)
  • Deal Size ($10M to $10B+)
  • Sector (60 Sectors)
  • Deal Type
  • Geography
  • & More

Try For Free 7-Day Free Trial

Buyer(S) 1

Buyer

Concentrix

Pittsford, New York, United States
Category Company
Founded 1983
Sector Business Services
Employees440,000
Revenue 7M USD (2023)
DESCRIPTION

Concentrix is a business services company that provides call center, database analysis and print on demand services to customers. Concentrix was founded in 1983 and is based in Pittsford, New York.

DEAL STATS #
Overall 6 of 6
Sector (Business Services) 1 of 1
Type (Add-on Acquisition) 6 of 6
Country (France) 1 of 1
Year (2023) 1 of 1
Size (of disclosed) 1 of 3
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2022-05-09 ServiceSource

Denver, Colorado, United States

ServiceSource is a global outsourced go-to-market services provider that accelerates B2B digital sales and customer success transformation. The company's expert sales professionals, data-powered insights, and proven methodologies scale and reimagine customer journey experiences (CJX) into profitable business outcomes. It drives billions of dollars in client value annually, conducting commerce in 45 languages and 175 countries. ServiceSource International was founded in 1999 and is based in Denver, Colorado.

Buy $131M
Mergr

Product

Company

Legal