Add-on Acquisition • Internet Software and Services

Clarabridge Acquires Engagor NV

On May 21, 2015, Clarabridge acquired internet software and services company Engagor NV

Acquisition Context
  • This is Clarabridge’s 1st transaction in the Internet Software and Services sector.
  • This is Clarabridge’s 1st transaction in Belgium.

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M&A Deal Summary

Date May 21, 2015
Target Engagor NV
Sector Internet Software and Services
Buyer(s) Clarabridge
Deal Type Add-on Acquisition

Target Company

Engagor NV

Ghent, Belgium
Engagor NV is a provider of comprehensive platform for real-time social customer service and engagement.
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Buyer Overview 1

Buyer

Clarabridge

Reston, Virginia, United States

Category Company
Founded 2006
Sector Software
DESCRIPTION

Clarabridge is a provider of omnichannel conversational analytics. Clarabridge helps the world's leading brands take a data-driven, customer-focused approach to everything they do. Using AI-powered conversational analytics, Clarabridge's platform enables brands to extract actionable insights from every customer interaction to grow sales, ensure compliance, and increase operational efficiencies. Clarabridge was founded in 2006 and is based in Reston, Virginia.


Deal Context for Buyer #
Overall 2 of 2
Sector: Internet Software and Services 1 of 1
Type: Add-on Acquisition 2 of 2
Country: Belgium 1 of 1
Year: 2015 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2014-04-08 Market Metrix

Larkspur, California, United States

Market Metrix, the leading Enterprise Feedback Management (EFM) platform in the leisure and hospitality industries. Market Metrix will complement and extend Clarabridge’s analytics and measurement-focused CEM offerings with the addition of a robust, results-oriented feedback management platform. The combined CEM solution enables organizations to better listen to, analyze and act on customer feedback across all channels and throughout the enterprise, at the executive, analyst and operational levels.

Buy -