M&A Deal Summary

Charterhouse Capital Partners Acquires Webhelp S.A.

On June 28, 2011, private equity firm Charterhouse Capital Partners acquired business services company Webhelp S.A. from Equistone, Turenne Investissement, Astorg Partners and CAPZA for 340M EUR

Acquisition Highlights
  • This is Charterhouse Capital Partners’ 3rd transaction in the Business Services sector.
  • This is Charterhouse Capital Partners’ 25th largest (disclosed) transaction.
  • This is Charterhouse Capital Partners’ 6th transaction in France.
Investment Fate
  • Webhelp S.A. was sold to a consortium of financial buyers in 2015.
  • Webhelp S.A. was sold to a publicly-traded strategic buyer in 2019.

M&A Deal Summary
Date 2011-06-28
Target Webhelp S.A.
Sector Business Services
Buyer(s) Charterhouse Capital Partners
Sellers(s) Equistone
Turenne Investissement
Astorg Partners
CAPZA
Deal Type Secondary Buyout
Deal Value 340M EUR

Target

Webhelp S.A.

Paris, France
Webhelp S.A.is a global business process outsourcer (BPO), specializing in customer experience and payment services in addition to sales and marketing services across voice, social and digital channels.

Search 200,500 Deals Now

SEARCH BY

  • Buyer Type (PE or Strategic)
  • Deal Size ($10M to $10B+)
  • Sector (60 Sectors)
  • Deal Type
  • Geography
  • & More

Try For Free 7-Day Free Trial

Buyer(S) 1

Buyer

Charterhouse Capital Partners

London, United Kingdom

Investor Investor Investor Investor Investor

Category Private Equity Firm
Founded 1934
PE ASSETS 5.0B EUR
Size Mega
Type Sector Agnostic
DESCRIPTION

Charterhouse Capital Partners is a large private equity firm specializing in buyouts of European industrial and commercial service companies. The Firm primarily seeks opportunities in Western Europe and the UK. Charterhouse focuses on profitable companies led by experienced management valued from €200 million to €1.5 billion. Specific areas of interest include business services, chemicals, engineering, leisure, transport and logistics. Charterhouse Capital Partners was formed in 1934 and is based in London.

DEAL STATS #
Overall 23 of 50
Sector (Business Services) 3 of 6
Type (Secondary Buyout) 15 of 27
Country (France) 6 of 13
Year (2011) 2 of 3
Size (of disclosed) 25 of 29
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2011-05-16 Environmental Resources Management

London, United Kingdom

Environmental Resources Management is a global provider of environmental, health, safety, risk, and social consulting services. Environmental Resources Management was founded in 1871 and is based in London, United Kingdom.

Buy $950M
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2011-07-26 Bureau van Dijk

Amsterdam, Netherlands

Bureau van Dijk is a global provider of business intelligence and company information. Bureau van Dijk, operating from its Amsterdam headquarters, aggregates, standardizes and distributes one of the world’s most extensive private company datasets, with coverage exceeding 220 million companies. Over 30 years, the company has built partnerships with more than 160 independent information providers, creating a platform that connects customers with data that addresses a wide range of business challenges. Bureau van Dijk’s solutions support the credit analysis, investment research, tax risk, transfer pricing, compliance and third-party due diligence needs of financial institutions, corporations, professional services firms and governmental authorities worldwide.

Buy €960M

Seller(S) 4

SELLER

Equistone

London, United Kingdom

Investor Investor Investor Investor Investor

Category Private Equity Firm
Founded 1997
PE ASSETS 9.6B EUR
Size Mega
Type Sector Agnostic
DESCRIPTION

Equistone is a private equity firm that invests in small to mid-sized companies valued from €50 to €500 million. Equistone targets companies operating in the fields of services, healthcare, financial services, and consumer/travel. The Firm looks to invest €25 to €200 million in a variety of transactions, including buyouts, growth capital financings, recapitalizations, and take privates. Equistone was formed in 1997 and is based in London, England.

DEAL STATS #
Overall 98 of 192
Sector (Business Services) 12 of 25
Type (Secondary Buyout) 42 of 91
Country (France) 34 of 60
Year (2011) 7 of 12
Size (of disclosed) 15 of 58
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2011-05-01 Karavel

Paris, France

Karavel operates as a tour operator and an online travel agency, offering a full range of services including airline tickets, hotel rooms, cruises, and package holidays through multiple online channels which receive over seven million unique visitors each month. Karavel is based in Paris, France.

Sell €200M
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2011-06-29 Oase

Horstel, Germany

Oase is a provider of outdoor water gardening products with a growing presence in indoor aquatics products, which are sold under their biOrb and Highline programs. Oase's products stand for cutting‐edge design and exceptional ease of use. OASE is also a leader in complex fountain technology and has extensive experience designing large‐scale projects globally, including The Island in Pigeon Forge in Tennessee, USA; Dancing Fountain at The World Towers in Mumbai, India; and Crane Dance at Sentosa Island in Singapore. Oase was founded in 1949 and is based in Horstel, Germany.

Buy -
SELLER

Turenne Investissement

Paris, France

Investor

Category Private Equity Firm
Founded 2006
Size Small
Type Sector Agnostic
DESCRIPTION

Turenne Investissement is a French private investment firm focused on acquiring interests in growth companies. Turenne targets its investment activity within the industrial, services, health, and retail sectors. Turenne looks for companies that are at or near profitability and valued between €5 and €100 million. Turenne Capital was formed in 2006 and is based in Paris.

DEAL STATS #
Overall 1 of 12
Sector (Business Services) 1 of 2
Type (Secondary Buyout) 1 of 4
Country (France) 1 of 11
Year (2011) 1 of 3
Size (of disclosed) 1 of 2
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2009-07-16 SOCIO Software

Paris, France

SOCIO Software is 35 years of data analysis, the service, consultant, corporate boards, and annonceurs.Leader treatment studies and Statistical processing of survey data, data mining and business demographics.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2011-07-28 Fimasys S.A.

Suresnes, France

Fimasys S.A. provides e-finance software solutions and consultancy services to the financial services industry.

Sell -
SELLER

Astorg Partners

Paris, France

Investor Investor Investor Investor Investor

Category Private Equity Firm
Founded 1998
PE ASSETS 22.0B EUR
Size Mega
Type Sector Agnostic
DESCRIPTION

Astorg Partners is a private equity firm that targets small to midcap company investments primarily in France and to a limited extent, Western Europe. Astorg Partners looks for companies valued between €400 million and €2 billion, requiring at least €15 million in equity. Areas of interest include healthcare, retail, distribution, hospitality, and professional services. Prospective transaction situations include leverage build-ups, divestitures, family transitions, and secondary buyouts. Astorg Partners was formed in 1998 and is based in Paris and has additional offices in London and Luxembourg.

DEAL STATS #
Overall 15 of 33
Sector (Business Services) 3 of 3
Type (Secondary Buyout) 10 of 21
Country (France) 15 of 26
Year (2011) 2 of 2
Size (of disclosed) 7 of 11
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2011-05-11 Saverglass SAS

Feuquières, France

Saverglass SAS is a designer and manufacturer of high quality glass bottles for spirits and fine wines and, marginally, for the perfume sector.

Buy €420M
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2011-09-28 Linxens SA

Guyancourt, France

Linxens SA is a manufacturer of connectors for smart cards. Linxens was founded in 1986 and is based in Guyancourt, France.

Buy €320M
SELLER

CAPZA

Investor Investor Investor Investor Investor

Category Private Equity Firm
Founded 2004
PE ASSETS 9.0B EUR
Size Mega
Type Sector Agnostic
DESCRIPTION

CAPZA is a provider of equity and junior capital to small and medium-sized unlisted French companies. CAPZA does not have any sector preferences and looks to invest in companies valued from €20 to €400 million. CAPZA was formed in 2004 and is based in Paris.

DEAL STATS #
Overall 7 of 48
Sector (Business Services) 2 of 4
Type (Secondary Buyout) 5 of 32
Country (France) 7 of 45
Year (2011) 4 of 6
Size (of disclosed) 2 of 3
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2011-05-18 Direct Medica

Boulogne-Billancourt, France

Direct Medica is a player in multi-channel relationship management in the healthcare sector in France and is recognised for its abilities to add value and continuously provide innovative solutions. The company serves a broad client base: pharmaceutical laboratories, hospitals, health insurance companies, institutional players and public authorities.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2011-09-21 Datawords

Levallois-Perret, France

Datawords is a pioneer of e-Multiculturalism, a discipline that helps to optimize and accelerate the international deployment of digital marketing strategies. Datawords was founded in 2000 and is based in Levallois-Perret, France.

Buy -
Mergr

Product

Company

Legal