M&A Deal Summary

B.I.G. Capital Acquires Help Desk Technology

On October 27, 2016, private equity firm B.I.G. Capital acquired software company Help Desk Technology

Acquisition Highlights
  • This is B.I.G. Capital’s 3rd transaction in the Software sector.
  • This is B.I.G. Capital’s 1st transaction in Canada.
  • This is B.I.G. Capital’s 1st transaction in Ontario.

M&A Deal Summary

Date 2016-10-27
Target Help Desk Technology
Sector Software
Buyer(s) B.I.G. Capital
Deal Type Buyout (LBO, MBO, MBI)
Advisor(s) Woodbridge International (Financial)

Target

Help Desk Technology

Oakville, Ontario, Canada
Help Desk Technology develops and sells help desk, service desk and workflow management software that allow companies to connect people, equipment and processes within a single collaborative work management structure. The Company’s ServicePRO® software streamlines business processes to improve efficiency and results. Help Desk serves a worldwide customer distributed across diverse industries. Help Desk Technology is based in Oakville, Ontario.

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Buyer(S) 1

DESCRIPTION

B.I.G. Capital LLC is a private equity firm focused on acquiring small to mid-sized software companies. The Firm looks to invest long-term and use its resources, experience, and expertise to provide sustainable growth for its investments. B.I.G. Capital LLC was formed in 2010 and is headquartered in Weston, Massachusetts.


DEAL STATS #
Overall 3 of 4
Sector (Software) 3 of 3
Type (Buyout (LBO, MBO, MBI)) 3 of 4
State (Ontario) 1 of 1
Country (Canada) 1 of 1
Year (2016) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2012-01-01 E-Net

Weston, Florida, United States

E-Net provides software solutions for remote recovery and replication of mainframe databases. The Company’s Enterprise Data Replicator® (EDR®) provides the industry’s most advanced real-time peer-to-peer replication for mainframe DB2 applications. E-Net’s Remote Recovery Data Facility® (RRDF®) product family is used worldwide to support remote journaling and database shadowing for mission critical applications. E-Net was founded in 1984 and is based in Weston, Florida.

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FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2018-10-31 Open Minds

West Bromwich, United Kingdom

Open Minds helps protect IT infrastructure with high availability, disaster recovery clustering in cloud, and on-premise or dacenter. From planning to scheduling to fast mitigration execution. Open Minds solutions help clients complete migration projects quickly and efficiently with automatic, high speed physical-to-virtual, Virtual-to-Virtual, and even to the cloud. Open Minds was founded in 2001 and is based in West Bromwich, United Kingdom.

Buy -