Avid Ratings is a customer experience technology company exclusive to the homebuilding industry. Avid products & services are used by homebuilders, building product manufacturers, dealers & distributors, remodelers, contractors, and other home professionals to measure and strengthen their customer experience, improve operational efficiencies, manage brand reputation, increase online visibility, and generate sales. Thousands of home industry professionals depend on the AvidCX platform and experienced team for measuring, analyzing, and improving the level of quality they deliver. Avid Ratings was founded in 1992 and is based in Madison, Wisconsin.