M&A Deal Summary

AnswerNet Acquires Quality Contact Solutions

On February 23, 2022, AnswerNet acquired business services company Quality Contact Solutions

Acquisition Highlights
  • This is AnswerNet’s 2nd transaction in the Business Services sector.
  • This is AnswerNet’s 2nd transaction in the United States.
  • This is AnswerNet’s 1st transaction in Nebraska.

M&A Deal Summary
Date 2022-02-23
Target Quality Contact Solutions
Sector Business Services
Buyer(s) AnswerNet
Deal Type Add-on Acquisition

Target

Quality Contact Solutions

Aurora, Nebraska, United States
Quality Contact Solutions is a PCI Certified Level 1 and SOC 2 Type 2 Call Center that provides call center solutions created to achieve sales results. Quality Contact Solutions was founded in 2007 and is based in Aurora, Nebraska.

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Buyer(S) 1

Buyer

AnswerNet

Willow Grove, Pennsylvania, United States
Category Company
Founded 1998
Sector Business Services
Employees1,200
DESCRIPTION

AnswerNet is a full-service provider of inbound, outbound, automated, and BPO call center services. Along with BPO, other specialty divisions include Agriculture, Nonprofit, Education, Appointment Setting, Energy, and Third-Party Verification. AnswerNet was founded in 1998 and is based in Willow Grove, Pennsylvania.

DEAL STATS #
Overall 2 of 2
Sector (Business Services) 2 of 2
Type (Add-on Acquisition) 2 of 2
State (Nebraska) 1 of 1
Country (United States) 2 of 2
Year (2022) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2021-06-30 TPV.com

Bixby, Oklahoma, United States

TPV.com is a customer contact center business that provides business process outsourcing solutions. Its core competency is independent third-party verification (TPV) services for businesses nationwide. TPV.com was founded in 1997 and is based in Bixby, Oklahoma.

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