M&A Deal Summary

Alchemer Acquires Chatmeter

On September 24, 2025, Alchemer acquired internet software and services company Chatmeter from PSG

Acquisition Highlights
  • This is Alchemer’s 2nd transaction in the Internet Software and Services sector.
  • This is Alchemer’s 2nd transaction in the United States.
  • This is Alchemer’s 1st transaction in California.

M&A Deal Summary

Date 2025-09-24
Target Chatmeter
Sector Internet Software and Services
Buyer(s) Alchemer
Sellers(s) PSG
Deal Type Add-on Acquisition
Advisor(s) Lincoln International (Financial)
Weil Gotshal & Manges (Legal)

Target

Chatmeter

San Diego, California, United States
Chatmeter is a brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. The company makes it easy for multi-location brands to drive real-time impact through relevant insights in critical moments that matter. It understands the challenges of multi-location and omnichannel reputation management, and has created a scaled platform that enables end-to-end visibility for everyone, from local owners to executive leadership. Chatmeter was founded in 2009 and is based in San Diego, California.

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Buyer(S) 1

Buyer

Alchemer

Louisville, Colorado, United States

Category Company
Founded 2006
Sector Internet Software and Services
DESCRIPTION

Alchemer offers flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Alchemer was founded in 2006 and is based in Louisville, Colorado.


DEAL STATS #
Overall 2 of 2
Sector: Internet Software and Services M&A 2 of 2
Type: Add-on Acquisition M&A Deals 2 of 2
State: California M&A 1 of 1
Country: United States M&A 2 of 2
Year: 2025 M&A 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2023-01-04 Apptentive

Seattle, Washington, United States

Apptentive is an operator of a mobile feedback technology. Apptentive's mobile customer experience platform empowers companies to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Apptentive is based in Seattle, Washington.

Buy -

Seller(S) 1

SELLER

PSG

Investor Investor Investor Investor Investor


Category Growth Capital Firm
Founded 2014
PE ASSETS 14.0B USD
Size Mega
Type Sector Focused
DESCRIPTION

PSG is a growth equity investment firm focused on the software sector. The Firm looks to partner with software and technology-enabled service companies to capitalize on opportunities and accelerate growth. PSG looks to leverage its network and best practice knowledge developed from its history of investing, to implement and execute strategies on guiding companies to the next level. PSG was established in 2014 and is based in Boston, Massachusetts.


DEAL STATS #
Overall 17 of 20
Sector: Internet Software and Services M&A 8 of 9
Type: Add-on Acquisition M&A Deals 11 of 14
State: California M&A 3 of 3
Country: United States M&A 11 of 14
Year: 2025 M&A 7 of 10
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2025-09-24 Sellsy

La Rochelle, France

Sellsy offers a fully-fledged CRM solution, including lead management, quotation and pipeline, marketing automation and contact management, coupled with key FMS functionalities including invoicing, payment reconciliation and liquidity management. Sellsy was founded in 2009 and is based in La Rochelle, France.

Sell -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2025-10-01 Versatile Credit

Mechanicsburg, Pennsylvania, United States

Versatile Credit offers a technology platform that enables retailers to build a financing program with leading lending providers, innovative financing solutions, and engaging customer experiences, potentially leading to more finance applications, approvals, and sales. Versatile Credit was founded in 1992 and is based in Mechanicsburg, Pennsylvania.

Sell -