M&A Deal Summary |
|
|---|---|
| Date | 2021-07-07 |
| Target | ContactEngine |
| Sector | Internet Software and Services |
| Buyer(s) | NICE |
| Sellers(s) |
Amadeus Capital Partners
Beringea |
| Deal Type | Add-on Acquisition |
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NICE is a global enterprise software provider that enables organizations to improve customer experience, drive business performance, ensure compliance and fight financial crime. The Company's mission is to provide organizations with the confidence in making the right business decisions based on accurate, relevant and insightful information. NICE helps companies understand their customers and predict their needs, optimize their workforce to drive greater efficiency, and identify suspicious behaviour to prevent financial crime. NICE does this by capturing customer interactions and transactions across multiple channels and sources. NICE then applies analytics to this data to provide real-time insight and uncover intent. The Company's solutions allow organizations to operationalize this insight and embed it within their workflows and daily business processes. NICE was founded in 1986 and is based in Ra'anana, Israel.
| DEAL STATS | # |
|---|---|
| Overall | 22 of 24 |
| Sector: Internet Software and Services M&A | 7 of 8 |
| Type: Add-on Acquisition M&A Deals | 21 of 23 |
| Country: United Kingdom M&A | 4 of 4 |
| Year: 2021 M&A | 2 of 2 |
| DATE | TARGET | DEAL TYPE | VALUE |
|---|---|---|---|
| 2021-04-20 |
MindTouch
San Diego, California, United States MindTouch is a cloud-based knowledge management software for customer experience. CXone Expert is a comprehensive artificial intelligence (AI)-powered knowledge management solution that reduces friction by projecting personalized content to customers seeking self-service while injecting crucial insights throughout the customer journey. MindTouch was founded in 2005 and is based in San Diego, California. |
Buy | - |
| DATE | TARGET | DEAL TYPE | VALUE |
|---|---|---|---|
| 2023-10-04 |
LiveVox
San Francisco, California, United States LiveVox is a provider of enterprise cloud contact center solutions, managing 9+ billion interactions annually. It empowers effective channel-of-choice engagement strategies. The company's risk mitigation and security capabilities help its clients adapt to changing business environments. LiveVox is based in San Francisco, California. |
Buy | - |
| Category | Venture Capital Firm |
|---|---|
| Founded | 1997 |
| PE ASSETS | 1.3B USD |
| Size | Large |
| Type | Sector Focused |
Amadeus Capital Partners is an early late-stage investor in high growth European technology companies. Specific areas of interest include AI & machine learning, online consumer services, cybersecurity, digital health and medical technology, digital media, enterprise SaaS, fintech, and insurtech. Amadeus Capital Partners was formed in 1997 and is based in London, United Kingdom.
| DEAL STATS | # |
|---|---|
| Overall | 14 of 26 |
| Sector: Internet Software and Services M&A | 5 of 5 |
| Type: Add-on Acquisition M&A Deals | 11 of 20 |
| Country: United Kingdom M&A | 6 of 15 |
| Year: 2021 M&A | 2 of 2 |
| DATE | TARGET | DEAL TYPE | VALUE |
|---|---|---|---|
| 2021-05-04 |
ThinkTank
Denver, Colorado, United States ThinkTank is an intelligent stakeholder engagement platform used by consulting & software leaders to guide teams, live or asynchronously, through a structured process in order to gain alignment, drive fast and efficient decision-making, and arrive at higher quality outcomes. ThinkTank was founded in 2008 and is based in Denver, Colorado. |
Sell | - |
| DATE | TARGET | DEAL TYPE | VALUE |
|---|---|---|---|
| 2022-03-16 |
Exonar
Reading, United Kingdom Exonar is a data discovery software to protect and power organizations and the people they serve. Exonar specializes in next-generation data loss prevention (DLP). Exonar was founded in 2007 and is based in Reading, England. |
Sell | - |
| Category | Private Equity Firm |
|---|---|
| Founded | 1988 |
| PE ASSETS | 715M USD |
| Size | Middle-Market |
| Type | Sector Agnostic |
Beringea LLP is a private equity firm focused on growth-oriented company investments in the Midwest US and the UK. Beringea looks to invest $2 to $10 million of equity or junior capital in profitable companies with 5 million and higher in revenue. Funds are used to support business expansions and growth, ownership transitions, leveraged buyouts, recapitalization, and refinancings. The Firm does not have any sector preferences and generally seeks businesses with proven business models and defensible market positions. Beringea was formed in 1988 and is based in London.
| DEAL STATS | # |
|---|---|
| Overall | 30 of 46 |
| Sector: Internet Software and Services M&A | 6 of 10 |
| Type: Add-on Acquisition M&A Deals | 18 of 30 |
| Country: United Kingdom M&A | 16 of 27 |
| Year: 2021 M&A | 3 of 5 |
| DATE | TARGET | DEAL TYPE | VALUE |
|---|---|---|---|
| 2021-06-29 |
Sharecare
Atlanta, Georgia, United States Sharecare is a digital health company that helps people consolidate and manage various components of their health in one place, regardless of where they are on their health journey. Sharecare provides the messaging, motivation, management, and measurement tools to help individuals, workforces, and communities optimize their comprehensive well-being. Sharecare was founded in 2010 and is based in Atlanta, Georgia. |
Sell | - |
| DATE | TARGET | DEAL TYPE | VALUE |
|---|---|---|---|
| 2021-09-20 |
D3O
London, United Kingdom D3O designs, manufactures, and distributes impact protection products to B2B customers around the globe. The D3O brand and the “Protected by D3O” Trustmark are synonymous with market-leading protection and quality. As such, the business has amassed an impressive portfolio of customers covering some of the World’s leading brands for protective equipment, across its key market segments of consumer protection (sport, outdoor, and electronics) and PPE (defense and industrial). D3O is based in London, United Kingdom. |
Sell | - |
