M&A Deal Summary

Medallia Acquires Fields Research

On November 23, 2021, Medallia acquired information services company Fields Research

Acquisition Highlights
  • This is Medallia’s 1st transaction in the Information Services sector.
  • This is Medallia’s 6th transaction in the United States.
  • This is Medallia’s 1st transaction in Ohio.

M&A Deal Summary
Date 2021-11-23
Target Fields Research
Sector Information Services
Buyer(s) Medallia
Deal Type Add-on Acquisition

Target

Fields Research

Cincinnati, Ohio, United States
website
Fields Healthcare Research is a second-generation, family-owned, and operated data collection company specializing in inpatient healthcare experience research. Fields Research was established in 1973 and is headquartered in Cincinnati, Ohio.

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Buyer(S) 1

Buyer

Medallia

Pleasanton, California, United States

website

Category Company
Founded 2001
Sector Internet Software and Services
Revenue 477M USD (2021)
DESCRIPTION

Medallia is a provider of cloud based platform captures billions of experience signals across interactions including all voice, video, digital, IOT, social media and corporate messaging tools. Medallia was founded in 2001 and is based in Pleasanton, California.

DEAL STATS #
Overall 12 of 15
Sector (Information Services) 1 of 1
Type (Add-on Acquisition) 12 of 15
State (Ohio) 1 of 2
Country (United States) 6 of 7
Year (2021) 3 of 3
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2021-03-04 Decibel Insight

London, United Kingdom

Decibel Insight Ltd. is a provider of customer experience and engagement platform will seamlessly include always-on, unsolicited digital feedback, providing a single view of all customers and prospective customers at every point of their journey across all channels. Decibel Insight is based in London, United Kingdom.

Buy $160M
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2022-01-20 Thunderhead

London, United Kingdom

Thunderhead is a provider of cloud based platform that signals disruption and turbulence. Thunderhead was founded in 2001 and is based in London, United Kingdom.

Buy -
Mergr

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