M&A Deal Summary |
|
|---|---|
| Date | 2010-11-04 |
| Target | Lagan Technologies |
| Sector | Software |
| Buyer(s) | Kana Software |
| Deal Type | Add-on Acquisition |
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KANA is a provider of multi-channel customer service solutions. KANA's integrated software solutions allow companies to deliver consistent, managed service across all channels, including email, chat, agent knowledge and customer web self-service.
| DEAL STATS | # |
|---|---|
| Overall | 1 of 2 |
| Sector: Software M&A | 1 of 2 |
| Type: Add-on Acquisition M&A Deals | 1 of 2 |
| Country: United Kingdom M&A | 1 of 2 |
| Year: 2010 M&A | 1 of 1 |
| DATE | TARGET | DEAL TYPE | VALUE |
|---|---|---|---|
| 2012-07-10 |
Sword Ciboodle
Glasgow, United Kingdom Sword Ciboodle is a CRM software to contact centers worldwide for advanced customer engagement across multiple social channels. The Sword Ciboodle platform accelerates the ability to deliver consistent customer service, leading to exceptional customer experiences that reduce overall operational costs and achieve higher revenue. Sword Ciboodle's family of product offerings can be categorized into three service bundles; be served, be solo and be social. The company and its contact center software are consistently recognized by industry analysts as one of the world's leading customer-centric solutions. |
Buy | - |
