M&A Deal Summary

Genesys Acquires Pointillist

On October 7, 2021, Genesys acquired internet software and services company Pointillist from Altisource Portfolio Solutions for 150M USD

Acquisition Highlights
  • This is Genesys’ 12th transaction in the Internet Software and Services sector.
  • This is Genesys’ 2nd largest (disclosed) transaction.
  • This is Genesys’ 11th transaction in the United States.
  • This is Genesys’ 3rd transaction in Massachusetts.

M&A Deal Summary
Date 2021-10-07
Target Pointillist
Sector Internet Software and Services
Buyer(s) Genesys
Sellers(s) Altisource Portfolio Solutions
Deal Type Divestiture
Deal Value 150M USD

Target

Pointillist

Boston, Massachusetts, United States
website
Pointillist is an AI-driven customer journey orchestration and analytics solution that connects the dots between customer experience and business outcomes, helping companies to improve retention and reduce costs. Pointillist was founded in 2014 and is based in Boston, Massachusetts.

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Buyer(S) 1

Buyer

Genesys

Menlo Park, California, United States

website

Category Company
Founded 1990
Sector Software
Employees730
DESCRIPTION

Genesys is a provider of customer engagement software to large enterprises around the globe. The Company empowers its customers to create omni-channel customer experiences, journeys, and relationships. Genesys was founded in 1990 and is based in Menlo Park, California.

DEAL STATS #
Overall 20 of 21
Sector (Internet Software and Services) 12 of 12
Type (Divestiture) 3 of 3
State (Massachusetts) 3 of 3
Country (United States) 11 of 11
Year (2021) 3 of 3
Size (of disclosed) 2 of 4
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2021-10-07 Exceed.ai

United States

Exceed.ai is a conversational marketing platform, powered by Artificial Intelligence, that automates the lead qualification, scoring, and nurture process for Sales and Marketing teams to save them time and allow them to focus on building relationships with prospects, having meaningful conversations, being creative and building strong company strategics.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2024-01-22 Radarr Technologies

Singapore, Singapore

Radarr Technologies is an AI-based social and digital listening, analytics, and consumer engagement company. Radarr Technologies was founded in 2013 and is based in Singapore.

Buy -

Seller(S) 1

SELLER

Altisource Portfolio Solutions

Luxembourg, Luxembourg

website

Category Company
Founded 1999
Sector Business Services
Employees2,726
Revenue 366M USD (2020)
DESCRIPTION

Altisource Portfolio Solutions provides services to some of the most respected organizations in their industries, including one of the nation’s largest sub-prime servicers, government agencies and many lenders, servicers, investors, mortgage bankers, credit unions, financial services companies and hedge funds across the country. Altisource Portfolio Solutions was founded in 1999 and is based in Luxembourg City, Luxembourg.

DEAL STATS #
Overall 3 of 3
Sector (Internet Software and Services) 2 of 2
Type (Divestiture) 3 of 3
State (Massachusetts) 1 of 1
Country (United States) 3 of 3
Year (2021) 1 of 1
Size (of disclosed) 1 of 2
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2019-04-01 Mortgage Builder Software

Southfield, Michigan, United States

Mortgage Builder Software, Inc. is a provider of Software as a Service (SaaS) based mortgage loan origination and servicing software systems. Mortgage Builder’s mortgage software solutions include origination, servicing, relationship management, production portal and electronic document management.

Sell -
Mergr

Product

Company

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