M&A Deal Summary

Genesys Acquires Silver Lining Solutions

On February 27, 2017, Genesys acquired software company Silver Lining Solutions

Acquisition Highlights
  • This is Genesys’ 3rd transaction in the Software sector.
  • This is Genesys’ 2nd transaction in the United Kingdom.

M&A Deal Summary

Date 2017-02-27
Target Silver Lining Solutions
Sector Software
Buyer(s) Genesys
Deal Type Add-on Acquisition

Target

Silver Lining Solutions

Solihull, United Kingdom
Silver Lining Solutions Ltd. is a developer of employee performance optimization software that helps improve employee engagement and performance, enabling organizations to serve customers better, increase sales and operational effectiveness, and reduce costs.

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Buyer(S) 1

Buyer

Genesys

Menlo Park, California, United States

Category Company
Founded 1990
Sector Software
Employees730
DESCRIPTION

Genesys is a provider of customer engagement software to large enterprises around the globe. The Company empowers its customers to create omni-channel customer experiences, journeys, and relationships. Genesys was founded in 1990 and is based in Menlo Park, California.


DEAL STATS #
Overall 15 of 21
Sector: Software M&A 3 of 4
Type: Add-on Acquisition M&A Deals 14 of 18
Country: United Kingdom M&A 2 of 2
Year: 2017 M&A 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2016-08-31 Interactive Intelligence Group

Indianapolis, Indiana, United States

Interactive Intelligence Group, Inc. is a provider of software and services designed to improve the customer experience. The company's 6,000-plus customers worldwide have benefited from its cloud and on-premises solutions for contact center, unified communications, and business process automation.

Buy $1.4B
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2018-02-27 Altocloud

Mountain View, California, United States

Altocloud Ltd. is a cloud-based customer journey analytics provider. Altocloud Ltd. was founded in 2013 and is base d in Mountain View, California.

Buy -