Bio

Corey Lee is the Chief Operating Officer of Commercial Banking at Capital One. He leads the Commercial Client Operations team, which integrates all Commercial operations to deliver the Commercial Banking strategy and create more consistent client experiences. Since joining Capital One in 2011, Corey has held several strategy and operations leadership roles in Commercial, Card, Consumer Bank, and Small Business. Most recently, Corey led Capital One’s Customer Channels organization, overseeing all Card and Retail Bank servicing teams and suppliers located in the U.S., Latin America, and the Philippines. He previously led Bank Channel Experience for Capital One Retail Bank, and was accountable for Retail Contact Center, Back Office, ATM, Debit, and other core financial operations. Before Capital One, Corey held a number of Retail Bank and Credit Card roles at Bank of America. He began his career at Andersen Consulting (now Accenture) where he focused on large-scale change and technology initiatives within financial services. Corey graduated from North Carolina A&T State University and is a proud native of North Carolina. In addition to serving as Commercial COO, Corey is the Accountable Executive for Capital One’s VOICES Black Business Resource Group and is the Executive Sponsor for Capital One's Customer-Facing Associate Mobility (CFAM) program.