M&A Deal Summary

Webhelp S.A. Acquires SIA Runway

On May 16, 2018, Webhelp S.A. acquired business services company SIA Runway from BaltCap

Acquisition Highlights
  • This is Webhelp S.A.’s 6th transaction in the Business Services sector.
  • This is Webhelp S.A.’s 1st transaction in Latvia.

M&A Deal Summary

Date 2018-05-16
Target SIA Runway
Sector Business Services
Buyer(s) Webhelp S.A.
Sellers(s) BaltCap
Deal Type Add-on Acquisition

Target

SIA Runway

Riga, Latvia
website
SIA Runway is a BPO service company, providing various outsourcing services that are individually designed for each client's specific needs and requirements. SIA Runway was established in 2003 and is based in Riga, Latvia.

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Buyer(S) 1

Buyer

Webhelp S.A.

Paris, France

website


Category Company
Founded 2000
Sector Business Services
DESCRIPTION

Webhelp S.A.is a global business process outsourcer (BPO), specializing in customer experience and payment services in addition to sales and marketing services across voice, social and digital channels.


DEAL STATS #
Overall 15 of 16
Sector (Business Services) 6 of 7
Type (Add-on Acquisition) 13 of 14
Country (Latvia) 1 of 1
Year (2018) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2017-06-08 Direct Medica

Boulogne-Billancourt, France

Direct Medica is a player in multi-channel relationship management in the healthcare sector in France and is recognised for its abilities to add value and continuously provide innovative solutions. The company serves a broad client base: pharmaceutical laboratories, hospitals, health insurance companies, institutional players and public authorities.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2021-07-13 OneLink

Edificio Cocopat, Guatemala

OneLink is a provider of business process outsourcing (BPO) services. OneLink serves North and Latin American clients in the consumer, telecom, technology, and travel and leisure sectors from 12 state-of-the-art delivery centers in El Salvador, Nicaragua, Colombia, and Guatemala. The Company’s 8,000-plus employees provide an integrated portfolio of BPO services, including customer relationship management, sales, technical support, finance and accounting, logistics, supply chain, and other back-office services. OneLink based in Edificio Cocopat, Guatemala.

Buy -

Seller(S) 1

SELLER

BaltCap

Vilnius, Lithuania

Investor Investor Investor Investor Investor

website


Category Private Equity Firm
Founded 1995
PE ASSETS 400M EUR
Size Middle-Market
Type Sector Agnostic
DESCRIPTION

BaltCap is a private equity and venture capital group focused on investing in the Baltic States of Latvia, Estonia, and Lithuania. The Firm looks to fund buyouts, buy-ins, and growth capital needs. BaltCap is a generalist investor and will consider opportunities in a wide range of sectors. The Firm will consider both the majority and minority positions. BaltCap was formed in 1995 and has offices in Tallinn, Riga, Vilnius, Helsinki, Stockholm, and Warsaw.


DEAL STATS #
Overall 24 of 41
Sector (Business Services) 3 of 5
Type (Add-on Acquisition) 7 of 19
Country (Latvia) 6 of 13
Year (2018) 2 of 5
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2018-01-03 Magnetic MRO AS

Tallinn, Estonia

Magnetic MRO is a full-service aircraft maintenance company. Magnetic MRO is an EASA and FAA-certified total technical care and asset management organisation headquartered in Tallinn, Estonia, offering integrated MRO services. The company has a well-established reputation in innovative solutions in digitalised MRO services and proven track record as a one-stop total technical care organization for airlines, asset owners, OEMs and operators.

Sell €43M
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2018-05-25 AS TREV-2 Grupp

Tallinn, Estonia

AS TREV-2 Grupp is a construction company focused on the construction and maintenance of facilities. AS TREV-2 Grupp was established in 1961 and is based in Tallinn, Estonia.

Sell -