Service Intelligence was acquired by NAVEX Global on February 1, 2006

Information Technology Company

Out of 60 sectors in the Mergr database, information technology ranked 3 in number of deals in 2006. The largest information technology acquisition in 2006 was Mercury Interactive - which was acquired by HP for $4.5B.

Join Mergr to view all 196 acquisitions of information technology companies in 2006, including 36 acquisitions by private equity firms, and 160 by strategics.

Service Intelligence, Inc.

13950 Ballantyne Corporate Place, Suite 300,
Charlotte, North Carolina 28277
United States,
888-878-7817
www.serviceintelligence.com

Service Intelligence provides a complete suite of Customer Experience Management and Performance Assessment products. The Company's offering combines traditional mystery shopping (historically a fragmented, paper-based service) with an advanced set of Web-based delivery and analysis tools that enable its clients to monitor real-time customer trends and feedback. At the core of value proposition is the ability of Service Intelligence to study a client's customer experiences, giving the company insight into the reasons why customers remain loyal ? or defect to the competition ? across all channels of service delivery.


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