M&A Deal Summary

Freshdesk Acquires Turing Research Labs Pvt.

On October 1, 2015, Freshdesk acquired internet software and services company Turing Research Labs Pvt.

Acquisition Highlights
  • This is Freshdesk’s 2nd transaction in the Internet Software and Services sector.
  • This is Freshdesk’s 2nd transaction in India.

M&A Deal Summary

Date 2015-10-01
Target Turing Research Labs Pvt.
Sector Internet Software and Services
Buyer(s) Freshdesk
Deal Type Add-on Acquisition

Target

Turing Research Labs Pvt.

Chennai, India
website
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Buyer(S) 1

Buyer

Freshdesk

Walnut, California, United States

website


Category Company
Founded 2010
Sector Internet Software and Services
Employees475
DESCRIPTION

Freshdesk, Inc. is a cloud based customer support platform that enables companies to provide multichannel support via phone, email, chat and social media.


DEAL STATS #
Overall 2 of 7
Sector (Internet Software and Services) 2 of 6
Type (Add-on Acquisition) 2 of 7
Country (India) 2 of 6
Year (2015) 2 of 3
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2015-08-18 1CLICK

Bangalore, India

1CLICK is a live video chat platform that provides customer support services include voice chat, text chat, live recording, analytics and co-browsing.

Buy -
FOLLOWING DEAL
DATE TARGET DEAL TYPE VALUE
2015-12-16 Konotor

Chennai, India

Konotor is a mobile first user engagement platform. Konotor helps businesses reach their consumers through a chat interface from within their apps, to boost its customer experience on mobile platforms.

Buy -