Convergys Corp.

201 East Fourth Street,
Cincinnati, Ohio 45202
United States,
(513) 723-7000
www.convergys.com

Convergys Corp. is a provider of customer engagement CRM BPO services, delivers consistent, quality customer experiences in 58 languages around the globe. Convergys was founded in 1998 and is based in Cincinnati, Ohio.

M&A Summary

Buy vs Sell

Year ≤ '13 '14 '15 '16 '17 '18 T
Buy (0.4/yr) # 9 1 - 1 - - 11
vol $1.1B $820M $139M $2.0B
Sell (0.0/yr) # 1 - - - - - 1
vol $85M $85M
  12

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Deal Values

Buy # TOTAL
> $1B Sign-up to View
$100M to $1B Sign-up to View
< $100M Sign-up to View
TOTAL Sign-up to View
Largest Stream International, Inc.
$820M (2014-01-06)
Sell # Total
> $1B Sign-up to View
$100M to $1B Sign-up to View
< $100M Sign-up to View
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Largest Convergys - Human Resources Management Business
$85M (2010-03-04)

Convergys was acquired by Concentrix on June 28, 2018.

Convergys has acquired 11 companies of its own, including 2 in the last 5 years. A total of 5 acquisitions came from private equity firms. It has also divested 1 asset.

Convergys’ largest acquisition to date was in 2014, when it acquired Stream International for $820M. It’s largest disclosed sale occurred in 2010, when it sold Convergys - Human Resources Management Business to Northgate Information Solutions for $85M. Convergys has acquired in 6 different US states, and 4 countries. The Company’s most targeted sectors include business services (46%) and software (28%).

When analyzing the business services sector as a whole, according to Mergr, in the last 3 years, there are 763 business services companies that have made at least 1 acquisition, 58 have acquired at least 5 companies, and 16 have acquired more than 10 companies. The most prolific strategic business services acquirer over the past 3 years is United Site Services, with 16 acquisitions. The most prolific private equity acquirer in the business services sector over the past 3 years is The Carlyle Group with 7 platform acquisitions.

Join Mergr and gain access to Convergys’ M&A summary, the M&A summaries of companies just like it, as well as recent M&A activity in the business services sector.


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