Aspect Software, Inc.

300 Apollo Drive,
Chelmsford, Massachusetts 01824
United States,
(978)250-7900
www.aspect.com

Aspect Software, the founder of the contact center industry, is the only company 100 percent focused on providing proven, innovative products and services that enable key business processes including customer service, collections, and sales and telemarketing for in-house and outsourced contact centers. Each day, companies around the globe conduct more than 125 million customer interactions using Aspect's flexible, reliable solutions for automatic call distribution (ACD), predictive dialing, workforce management, analytics, IVR and multi-channel contact. Headquartered in Westford, Mass., Aspect has operations across the Americas, Europe and Asia Pacific.

M&A Summary

Buy vs Sell

Year ≤ '13 '14 '15 '16 '17 '18 T
Buy (0.2/yr) # 4 - 1 - - - 5
vol $150M $150M
Sell (0.0/yr) # - - - - - - 0
  5

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Deal Values

Buy # TOTAL
> $1B Sign-up to View
$100M to $1B Sign-up to View
< $100M Sign-up to View
TOTAL Sign-up to View
Largest Voxeo Corp.
$150M (2013-07-10)
Sell # Total
> $1B Sign-up to View
$100M to $1B Sign-up to View
< $100M Sign-up to View
Total Sign-up to View

Aspect Software was acquired by The Carlyle Group on April 23, 2010.

Aspect Software has acquired 5 companies of its own, including 1 in the last 5 years.

Aspect Software’s largest acquisition to date was in 2013, when it acquired Voxeo for $150M. Aspect Software has acquired in 4 different US states, and 2 countries. The Company’s most targeted sectors include software (80%) and information technology (20%).

When analyzing the software sector as a whole, according to Mergr, in the last 3 years, there are 779 software companies that have made at least 1 acquisition, 48 have acquired at least 5 companies, and 14 have acquired more than 10 companies. The most prolific strategic software acquirer over the past 3 years is WiseTech Global, with 14 acquisitions. The most prolific private equity acquirer in the software sector over the past 3 years is Accel-KKR with 13 platform acquisitions.

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