M&A Deal Summary

Arabian Internet & Communications Services Acquires Contact Center Company

On January 11, 2023, Arabian Internet & Communications Services acquired business services company Contact Center Company from StarTek and Saudi Telecommunication for 61M USD

Acquisition Highlights
  • This is Arabian Internet & Communications Services’ 1st transaction in the Business Services sector.
  • This is Arabian Internet & Communications Services’ largest (disclosed) transaction.
  • This is Arabian Internet & Communications Services’ 1st transaction in Saudi Arabia.

M&A Deal Summary

Date 2023-01-11
Target Contact Center Company
Sector Business Services
Buyer(s) Arabian Internet & Communications Services
Sellers(s) StarTek
Saudi Telecommunication
Deal Type Divestiture
Deal Value 61M USD

Target

Contact Center Company

Riyadh, Saudi Arabia
website
Contact Center Company is a provider of outsourcing and BPO services. Contact Center Company is based in Riyadh, Saudi Arabia.

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Buyer(S) 1

Buyer

Arabian Internet & Communications Services

Saudi Arabia, United Arab Emirates

website


Category Company
Sector Internet Software and Services
DESCRIPTION

Arabian Internet & Communications Services is a provider of cloud-native AI, analytics and data management platform. Arabian Internet & Communications Services is based in Saudi Arabia, UAE.


DEAL STATS #
Overall 1 of 1
Sector (Business Services) 1 of 1
Type (Divestiture) 1 of 1
Country (Saudi Arabia) 1 of 1
Year (2023) 1 of 1
Size (of disclosed) 1 of 1

Seller(S) 2

SELLER

StarTek

Greenwood Village, Colorado, United States

website


Category Company
Founded 1987
Sector Business Services
Employees42,000
Revenue 704M USD (2021)
DESCRIPTION

StarTek is a provider of delivering comprehensive contact center and customer engagement solutions. StarTek was founded in 1987 and is based in Greenwood Village, Colorado.


DEAL STATS #
Overall 1 of 1
Sector (Business Services) 1 of 1
Type (Divestiture) 1 of 1
Country (Saudi Arabia) 1 of 1
Year (2023) 1 of 1
Size (of disclosed) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2018-07-20 Aegis

Mumbai, India

Aegis Ltd. is an outsourcing business solutions partner to global corporations in the telecom, technology, media, Banking Financial Services and Insurance, travel and logistics, Retail and E-commerce and public sectors. 40,000+ Aegis experts across 44 centers worldwide deliver customer lifecycle management, technology services, back-office services, and social media analytics to power superior business results for clients.

Buy -
SELLER

Saudi Telecommunication

Riyadh, Saudi Arabia

website


Category Company
Founded 1998
Sector Communications
DESCRIPTION

Saudi Telecommunication is a provider of digital solutions and services in various areas including communications, information technology, digital payments, digital media, cybersecurity Saudi Telecommunication was founded in 1998 and is based in Riyadh, Saudi Arabia.


DEAL STATS #
Overall 1 of 1
Sector (Business Services) 1 of 1
Type (Divestiture) 1 of 1
Country (Saudi Arabia) 1 of 1
Year (2023) 1 of 1
Size (of disclosed) 1 of 1
PREVIOUS DEAL
DATE TARGET DEAL TYPE VALUE
2011-01-01 Contact Center Company

Riyadh, Saudi Arabia

Contact Center Company is a provider of outsourcing and BPO services. Contact Center Company is based in Riyadh, Saudi Arabia.

Buy -